FAQs

Do you have any questions before your stay? We will help you!

Questions?
We’ve gathered the most common questions and answers to help you prepare for your stay at The Dock Hotel.
What time is check-in and check-out?
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Check-in from 15:00
Check-out by 12:00
When is breakfast served
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Weekdays: 06:30–09:30
Weekends and public holidays: 07:00–11:00
When is the reception open?
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The reception is staffed 24/7 and available around the clock throughout your stay.
Can I book breakfast without staying at the hotel?
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Yes. Breakfast is available for non-resident guests at 210 SEK per person, or 105 SEK for children aged 2–12. Please contact us to make a reservation.
Can I bring my dog?
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We offer selected room types where dogs are welcome. Please contact us so we can help you choose the right room.

Dogs are welcome in the lobby, where food and drinks are available, but are not allowed inside Jackie’s or Birds Eye Skybar.
When does the gym open?
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The Dock Hotel’s gym opens in summer 2026. Until then, we offer complimentary access to a nearby partner gym during your stay.
When does the spa open?
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The Dock Hotel’s spa opens in summer 2026.
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Opening hours:
Monday–thursday 03:00–09:00 PM
Friday 01:00–10:00 PM
Saturday 01:00–10:00 PM
Sunday 10:00 AM–07:00 PM
Do you provide baby cots?
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Yes, baby cots can be arranged upon request. Please contact us and we’ll be happy to assist.
Are connecting rooms available?
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Yes, we offer a limited number of connecting rooms. Please add this as a request during the final step of your booking or contact us for assistance.
Is The Dock Hotel accessible?
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We have specially adapted accessible rooms. Please contact us and we’ll help you with your booking.
Is there parking at the hotel?
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We use Kringlan Parking Garage. Parking is 185 SEK per 24 hours.

Entrance to the garage is via Västra Kanalgatan 7. A digital parking ticket can be purchased at the hotel reception upon arrival. Park in the garage and take the elevator directly up to the hotel.

Maximum vehicle height is 2 metres. Charging stations are available.
How do I pay at the hotel?
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We are a cash-free hotel. Card and digital payments are accepted throughout the property.

Popular Packages

Our guests' favorites — selected packages that make your stay a little bigger.
See all package deals
Fall Vacation - autumn offer!
Spa, Stay & Dinner
Spa, two-course dinner at Jackie's, and overnight stay.
  • Overnight stay with breakfast
  • Two-course dinner at Jackie's
  • Spa entrance 3 hours
  • Towel, bathrobe, slippers
  • Access to the gym
Read more

Spa, Stay & Dinner

Spa, dinner at Jackie’s and an overnight stay. ‍

Check in, spend time at Paloma Pool Club & Spa, then continue the evening at Jackie’s. The package includes a two-course dinner, with the option to upgrade.

A well-planned stay where afternoon, evening and morning come together under one roof.

When booking, you choose your preferred time for both the spa and dinner. Please make sure the times do not overlap. If you need help, we’ll be happy to plan your stay with you.

Pool Club access may vary depending on availability and private events.

What's Included

  • Overnight stay with breakfast
  • Two-course dinner at Jackie's
  • Spa entrance 3 hours
  • Towel, bathrobe, slippers
  • Access to the gym
UTVALDA DATUM – BEGRÄNSAD TILLGÄNGLIGHET!
Höstlov för hela familjen
Fira in höstlovet på The Dock Hotel
  • Exklusiv filmvisning av Pixars Monsters Inc
  • Övernattning
  • Hotellfrukost
  • 3h tillgång till Paloma Pool Club & Spa
  • Tillgång till gym
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Höstlov för hela familjen

Vad sägs om att byta höstrusket mot kvalitetstid med hela familjen på The Dock?

Under höstlovet har vi satt ihop ett paket för både stora och små. Koppla av tillsammans i Paloma Pool Club & Spa och avsluta med en exklusiv visning av den animerade klassikern Monsters, Inc (åldersgräns 7 år).

Välj den spatid som passar er bäst. Börja helgen i poolerna på fredag 13:00–16:00, eller spara doppet till lördag förmiddag 10:00–13:00.

Spa, filmkväll och en långsam och skön morgon samlas under samma tak.

Men vänta inte för länge – antalet platser är begränsat.

Paketet är endast bokningsbart för vistelse 23/10 och 30/10.

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När du bokar väljer du själv tid för både spa och middag. Tänk på att välja tider som inte krockar. Behöver du hjälp planerar vi gärna upplägget tillsammans med dig.

Tillgång till Paloma Pool Club & Spa kan variera beroende på tillgänglighet och event. Åldersgräns 5 år i målsmans sällskap.

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Popular!
Dinner Getaway
Overnight stay, two-course dinner at Jackie’s and breakfast. New York rhythm, waterfront views and a night that likes to linger.
  • Overnight stay with breakfast buffet
  • Two-course dinner at Jackie's
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Dinner Getaway

Dinner Getaway is the stay where dining takes center stage. After check-in, the evening continues at Jackie’s – our all-day restaurant inspired by New York bistro culture, with a lively rhythm and views over the water. A two-course dinner designed to linger over, where conversation matters as much as what’s on the plate.

When the evening winds down, the experience flows seamlessly upstairs to your room. The next morning, breakfast follows the same relaxed rhythm. A stay for those who want good food, comfortable nights and a sense of continuity, all under one roof.

What's Included

  • Overnight stay
  • Two-course dinner
  • Breakfast
Popular!
Spa & Stay
Spa, overnight stay and breakfast
  • Overnight stay with breakfast buffet
  • 3-hour spa admission
  • Towel, bathrobe, slippers
  • Access to the gym

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Read more

Spa & Stay

Spa, overnight stay, and breakfast.

Opening offer from SEK 950 per person (based on double occupancy). Valid on selected dates until the end of September and can be booked until July 31st. Displayed prices include the current opening offer.

You check in, enjoy time at Paloma Pool Club & Spa, and wake up to breakfast the next day.

The package includes an overnight stay, spa access, and breakfast. A straightforward package that allows you to enjoy both the spa and the hotel without extensive planning.

When booking, you choose your spa time. If you need assistance, we're happy to help.

Access to the Pool Club may vary depending on availability and events.

What's Included

  • Overnight stay with breakfast buffet
  • 3-hour spa access
  • Towel, bathrobe, slippers
  • Gym access
Bed & Breakfast
Room & Breakfast
Overnight stay with breakfast — simple, considered and easy to settle into. This isn't just a stay, it's a start.
  • Overnight stay with breakfast buffet
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Room & Breakfast

Room & Breakfast is for those who prefer things uncomplicated, but done right. You check in, land in your room and let the evening unfold on your terms. No agenda or pressure, just space to unwind. Maybe a drink at the bar, a dinner at Jackies or Birds Eye, maybe an early night. The pace is yours.

When morning comes, it’s unhurried. Breakfast is served in a calm setting, coffee is freshly brewed and the day begins when you’re ready. This isn’t a stay that tries to impress — it’s one that gives you a good start. And sometimes, that’s everything.

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What's Included

  • Overnight stay
  • Breakfast
ETT LYXIGT ALTERNATIV
Signature Stay
Luxury without excess.
  • Early check-in from 13:00 | Late check-out at 14:00
  • Coffee & coffee in the lounge
  • Champagne, chocolates & snack tray in the room
  • Cocktail at Birds Eye Skybar
  • Four-course dinner at Jackie's + the wine package The Cellar Edit‍
  • Breakfast served in your room
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Signature Stay

Signature Stay is for those who want the full experience, carefully paced from start to finish. Check in early at 1:00 PM and begin the stay with afternoon fika in the lounge. In your room, champagne, chocolates and snacks are waiting to set the tone.

The evening starts with a cocktail at Birds Eye, followed by a four-course dinner at Jackie’s, paired with The Cellar Edit wine package. After a restful night, breakfast is served in your room, and with late check-out at 2:00 PM, there’s no need to rush. A stay where nothing is left out, and nothing feels too much.

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What's Included

  • Early check in 1 p.m.
  • Afternoon Flow with coffee and treats
  • Champagne, chocolate and a savory tray in your room
  • A cocktail in Birds Eye
  • A four-course dinner at Jackie´s with wine pairing
  • Breakfast in bed
  • Late check out at 2 p.m.
Let's get in touch
Contact Us
Do you need to book a table, get help at reception or plan your next appointment? Here you will find direct contacts to our restaurants, reception, conference vendors and press officers.
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