FAQs

Do you have any questions before your stay? We will help you!

Questions?
We’ve gathered the most common questions and answers to help you prepare for your stay at The Dock Hotel.
What time is check-in and check-out?
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Check-in from 15:00
Check-out by 12:00
When is breakfast served
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Weekdays: 06:30–09:30
Weekends and public holidays: 07:00–11:00
When is the reception open?
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The reception is staffed 24/7 and available around the clock throughout your stay.
Can I book breakfast without staying at the hotel?
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Yes. Breakfast is available for non-resident guests at 210 SEK per person, or 105 SEK for children aged 2–12. Please contact us to make a reservation.
Can I bring my dog?
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We offer selected room types where dogs are welcome. Please contact us so we can help you choose the right room.

Dogs are welcome in the lobby, where food and drinks are available, but are not allowed inside Jackie’s or Birds Eye Skybar.
When does the gym open?
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The Dock Hotel’s gym opens in summer 2026. Until then, we offer complimentary access to a nearby partner gym during your stay.
When does the spa open?
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The Dock Hotel’s spa opens in summer 2026.
Do you provide baby cots?
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Yes, baby cots can be arranged upon request. Please contact us and we’ll be happy to assist.
Are connecting rooms available?
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Yes, we offer a limited number of connecting rooms. Please add this as a request during the final step of your booking or contact us for assistance.
Is The Dock Hotel accessible?
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We have specially adapted accessible rooms. Please contact us and we’ll help you with your booking.
Is there parking at the hotel?
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We use Kringlan Parking Garage. Parking is 185 SEK per 24 hours.

Entrance to the garage is via Västra Kanalgatan 7. A digital parking ticket can be purchased at the hotel reception upon arrival. Park in the garage and take the elevator directly up to the hotel.

Maximum vehicle height is 2 metres. Charging stations are available.
How do I pay at the hotel?
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We are a cash-free hotel. Card and digital payments are accepted throughout the property.

Popular Packages

Our guests' favorites — selected packages that make your stay a little bigger.
See all package deals
Paloma Opening Offer - From 1445 SEK
Spa, Stay & Dinner
Opening offer from SEK 1445 per person ahead of Paloma opening on July 3.
Spa, two-course dinner at Jackie's, and overnight stay.
  • Overnight stay with breakfast
  • Two-course dinner at Jackie's
  • Spa entrance 3 hours
  • Towel, bathrobe, slippers
  • Access to the gym
Read more

Spa, Stay & Dinner

Spa, dinner at Jackie’s and an overnight stay.

Opening offer from SEK 1445 per person. Valid on selected dates through September and available to book until July 31.

Check in, spend time at Paloma Pool Club & Spa, then continue the evening at Jackie’s. The package includes a two-course dinner, with the option to upgrade.

A well-planned stay where afternoon, evening and morning come together under one roof.

When booking, you choose your preferred time for both the spa and dinner. Please make sure the times do not overlap. If you need help, we’ll be happy to plan your stay with you.

Pool Club access may vary depending on availability and private events.

During summer, children are welcome in the spa at selected hours (Monday–Thursday 13:00–16:00, Friday–Sunday 09:00–13:00). Children can only be included as part of the the Family Spa Stay package. If you prefer an adult-only experience, we recommend booking outside these hours.

What's Included

  • Overnight stay with breakfast
  • Two-course dinner at Jackie's
  • Spa entrance 3 hours
  • Towel, bathrobe, slippers
  • Access to the gym
Popular!
Dinner Getaway
Overnight stay, two-course dinner at Jackie’s and breakfast. New York rhythm, waterfront views and a night that likes to linger.
  • Overnight stay with breakfast buffet
  • Two-course dinner at Jackie's
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Dinner Getaway

Dinner Getaway is the stay where dining takes center stage. After check-in, the evening continues at Jackie’s – our all-day restaurant inspired by New York bistro culture, with a lively rhythm and views over the water. A two-course dinner designed to linger over, where conversation matters as much as what’s on the plate.

When the evening winds down, the experience flows seamlessly upstairs to your room. The next morning, breakfast follows the same relaxed rhythm. A stay for those who want good food, comfortable nights and a sense of continuity, all under one roof.

What's Included

  • Overnight stay
  • Two-course dinner
  • Breakfast
Opening offer – from 950 kr / person
Spa & Stay
From 950 kr per person, available now, ahead of Paloma's opening on July 3rd.
Spa, overnight stay and breakfast
  • Overnight stay with breakfast buffet
  • 3-hour spa admission
  • Towel, bathrobe, slippers
  • Access to the gym

Read more

Spa & Stay

Spa, overnight stay, and breakfast.

Opening offer from SEK 950 per person (based on double occupancy). Valid on selected dates until the end of September and can be booked until July 31st. Displayed prices include the current opening offer.

You check in, enjoy time at Paloma Pool Club & Spa, and wake up to breakfast the next day.

The package includes an overnight stay, spa access, and breakfast. A straightforward package that allows you to enjoy both the spa and the hotel without extensive planning.

When booking, you choose your spa time. If you need assistance, we're happy to help.

Access to the Pool Club may vary depending on availability and events.

During summer, children are welcome in the spa during selected hours (Monday–Thursday 1 PM–4 PM, Friday–Sunday 9 AM–1 PM). Children can only be included through the Family Spa Stay package. For a child-free experience, we recommend booking outside these hours.

What's Included

  • Overnight stay with breakfast buffet
  • 3-hour spa access
  • Towel, bathrobe, slippers
  • Gym access
Bed & Breakfast
Room & Breakfast
Overnight stay with breakfast — simple, considered and easy to settle into. This isn't just a stay, it's a start.
  • Overnight stay with breakfast buffet
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Room & Breakfast

Room & Breakfast is for those who prefer things uncomplicated, but done right. You check in, land in your room and let the evening unfold on your terms. No agenda or pressure, just space to unwind. Maybe a drink at the bar, a dinner at Jackies or Birds Eye, maybe an early night. The pace is yours.

When morning comes, it’s unhurried. Breakfast is served in a calm setting, coffee is freshly brewed and the day begins when you’re ready. This isn’t a stay that tries to impress — it’s one that gives you a good start. And sometimes, that’s everything.

What's Included

  • Overnight stay
  • Breakfast
20% off on summer stays
Room & Breakfast - Prepaid
A discounted, prepaid stay with overnight accommodation and breakfast – exclusively for those who book early and pay directly.
  • Overnight stay at a discounted rate
  • Hotel breakfast included
  • Payment required at time of booking
  • Non-refundable offer
Read more

Room & Breakfast - Prepaid

Right now, enjoy up to 20% off Room & Breakfast – Prepaid on selected dates. The discount is applied automatically at checkout and the offer is available to book until July 13.

Room & breakfast - Prepaid is for those who know what they want and book accordingly. When you book early and pay at the time of booking, you receive a better rate on an overnight stay with breakfast — no intermediaries, no complications.

You check in, settle into your room and let the stay unfold at your own pace. In the morning, breakfast is served to set the tone for the day ahead, whether you’re here for business, a weekend away or something in between.

The terms are simple: payment is made at the time of booking and the offer is non-refundable. In return, you get a better price — and a stay that flows exactly as it should.

What's Included

  • Overnight stay at a discounted price
  • Hotel breakfast

Let's get in touch
Contact Us
Do you need to book a table, get help at reception or plan your next appointment? Here you will find direct contacts to our restaurants, reception, conference vendors and press officers.
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